Our credentials

Every certificationthat matters— explained plainly.

Our accreditations exist to protect you. They are not wall decorations. Each is independently issued, annually renewed, regularly audited, and means something specific about how we work, what you’re covered for, and what you can hold us to.

Most retrofit installers hold two or three accreditations — typically just the ones legally required for the kind of work they do most often. We hold seventeen. The reason isn’t marketing. Whole-house retrofit involves gas, electrical, renewables, insulation, ventilation, hazardous waste, customer data, vulnerable tenants, public-sector procurement and the careful interaction between every one of those things. Each of those areas has its own standards body. Each of those standards exists because somebody, somewhere, was let down badly enough that the industry had to change.

What follows is the full list, explained plainly. Each entry tells you what the certification is, why it was created, what it specifically demands of us, what it means for private homeowners, what it means for housing providers and public-sector buyers, and where you can independently verify our registration.

The full list

Every certification we hold — and what it means for you.

Gas Safe Register

Gas Safe Register (HSE-appointed gas-safety body)

What it requires of us

Every individual engineer who touches a gas appliance is personally registered, holds a current ID card, and is assessed for the specific work category. Company registration is renewed annually and subject to spot inspection.

What it means for you

When a Smart Energie engineer arrives to work on your gas system, they are legally verified to do so. You can check our registration (921521) and the engineer's ID on the Gas Safe website. If any installer cannot produce a current Gas Safe ID, do not let them touch your gas.

Verify at gassaferegister.co.uk

Veriforce CHAS — CHAS Elite

Veriforce CHAS (Contractors Health and Safety Assessment Scheme)

What it requires of us

Annual full assessment of policies, procedures, training records, accident history, risk-assessment methodology, environmental compliance, equality and diversity practices and broader management systems. Elite status only when every category passes.

What it means for you

The company entering your home has had its health-and-safety, environmental and operational systems audited at the highest tier — not self-declared. Practically: proper risk assessments before work starts, safe handling of hazardous materials, and a documented approach to keeping your home and family safe during the install.

Verify at chas.co.uk

Alcumus SafeContractor

SafeContractor (Alcumus Group, SSIP-recognised)

What it requires of us

Annual independent assessment of our health-and-safety management — policy documentation, risk assessments, training records, incident reporting, insurance coverage, statutory compliance and competence verification.

What it means for you

A second, independent set of eyes on our safety systems. Holding both CHAS Elite and SafeContractor means our health-and-safety has been audited by two separate bodies — reducing the chance that something one audit might miss, the other catches.

Verify at safecontractor.com

PAS 2030:2023 (British Assessment Bureau)

British Assessment Bureau (UKAS-accredited certification body)

What it requires of us

Every measure we install meets PAS 2030:2023 — covering pre-installation assessment, installation method, commissioning, handover and post-installation evidence. Our quality-management system is independently certified, with annual surveillance audits and unannounced site visits.

What it means for you

Your installation is held to a national technical standard, not just the manufacturer's instruction sheet. The work can be lodged on the TrustMark data warehouse — creating a permanent verifiable record of what was done in your home, useful if you ever sell.

Verify at british-assessment.co.uk

TrustMark Registered Business

TrustMark (UK government-endorsed quality scheme) via British Assessment Bureau

What it requires of us

Demonstrated technical competence in every trade we operate, Trading Standards assessment, appropriate insurance, a published dispute-resolution process and customer-service standards — checked through our scheme provider with regular audits.

What it means for you

Additional consumer protections beyond the technical certification alone — including access to TrustMark's dispute resolution service, assurance that we've been vetted for trading conduct, and a permanent lodgement of your work in the TrustMark data warehouse.

Verify at trustmark.org.uk

Microgeneration Certification Scheme (MCS)

MCS Service Company (administered through British Assessment Bureau)

What it requires of us

Strict standards for product selection, system design, installation quality, commissioning and handover. Engineers hold relevant qualifications (BPEC for heat pumps, MCS-recognised PV training, etc.) and we are audited regularly with unannounced inspections on installed systems.

What it means for you

Without MCS you cannot access most renewable financial-incentive schemes — including the Boiler Upgrade Scheme for heat pumps and the Smart Export Guarantee for solar PV. With it, your system is also designed to a recognised standard — sized correctly for your home, not just our convenience.

Verify at mcscertified.com

NAPIT Electrical Installer Scheme

NAPIT (National Association of Professional Inspectors and Testers)

What it requires of us

Ongoing technical competence to current BS 7671 (IET Wiring Regulations) standards and operation under a documented quality assurance system audited by NAPIT.

What it means for you

Faster, cleaner electrical compliance. Our engineers can self-certify Part P-notifiable electrical work without requiring a separate visit from Local Authority Building Control — saving you time, paperwork and money. The work is independently registered.

Verify at napit.org.uk

NAPIT Competent Person Scheme

NAPIT (Government-authorised Competent Person Scheme operator)

What it requires of us

Documented quality framework, engineers hold relevant qualifications for the specific notifiable work, and our certifications are verified through periodic NAPIT audit.

What it means for you

Notifiable work under Building Regulations is properly registered and certified. You receive a Building Regulations Compliance Certificate as part of your handover pack — needed (and often asked for) when you sell.

NAPIT Electrical Inspector Scheme

NAPIT (Electrical inspection and testing scheme)

What it requires of us

Inspecting engineers hold the relevant inspection-and-testing qualifications, work to current standards, and operate under documented inspection procedures.

What it means for you

We can carry out the electrical inspection work that may be required as part of a retrofit project — for example, before installing a heat pump or battery system on an older electrical installation — without needing to bring in a separate firm.

APHC Certification — CP & MCS Schedule

APHC Certification Ltd (UKAS-accredited, Plumbing & Heating)

What it requires of us

Adherence to APHC's quality assurance, ongoing engineer competence and audit cooperation. Provides additional scheme-provider coverage for our heating and MCS work.

What it means for you

A second, specialist certification provider behind our heating and renewables work — additional scheme cover and an additional layer of trade-body oversight.

Verify at aphc.co.uk

Environment Agency Waste Carrier

Environment Agency (England)

What it requires of us

Environment Agency registration, lawful handling and transfer of all construction and installation waste, proper waste-transfer documentation, and use of licensed disposal facilities.

What it means for you

The old boiler, displaced insulation, packaging from the new system — all of it leaves your property legally and is disposed of properly. You receive waste-transfer documentation if you want it.

Verify at environment.data.gov.uk/public-register/view/search-waste-carriers-brokers

ICO Data Protection Registration

Information Commissioner's Office (ICO)

What it requires of us

ICO registration and full UK GDPR compliance — covering how we collect, store, use, share and dispose of personal data belonging to customers, tenants, employees and partners.

What it means for you

Your personal information — name, address, survey data, project documents, payment details — is processed under documented data-protection policies. We are accountable to the ICO for how we handle it.

Verify at ico.org.uk

Cyber Essentials

IASME (UK Government / NCSC) via IntaForensics

What it requires of us

Independently verified controls across firewalls and routers, secure configuration, user access control, malware protection and patch management. Annual recertification and ongoing maintenance.

What it means for you

Your data — survey reports, design documents, contracts, communications — is held inside a system that has been independently verified to a recognised cyber-security baseline.

Verify at iasme.co.uk

PAS 2030:2023 — Cavity Wall Insulation (IAA)

Installation Assurance Authority (PAS 2030 certification body)

What it requires of us

Specific compliance with PAS 2030:2023 for cavity wall insulation — pre-installation cavity inspection, suitability assessment, correct material selection, installation quality, commissioning evidence and handover documentation.

What it means for you

If we install cavity wall insulation in your home, you have certification cover from two independent bodies — and the work is properly assessed before, during and after.

TrustMark via Installation Assurance Authority

Installation Assurance Authority (TrustMark scheme provider)

What it requires of us

Compliance with TrustMark's customer-service standards, technical competence requirements and dispute-resolution obligations — assessed through this scheme provider in addition to our other registrations.

What it means for you

Multi-route TrustMark coverage. The protections you have through TrustMark apply regardless of which scheme provider routed your installation.

Qualitymark Protection — Accredited Installer

Qualitymark Protection (UK consumer-protection scheme & IBG provider)

What it requires of us

Adherence to Qualitymark's installer code of practice, ongoing competence verification, and provision of insurance-backed guarantees on eligible installations.

What it means for you

On qualifying work, your installation can be backed by an Insurance-Backed Guarantee — a meaningful additional layer of protection that survives even if the installer is no longer trading.

Verify at qualitymarkprotection.co.uk

RECC — Renewable Energy Consumer Code

Renewable Energy Assurance (REAL), administering RECC — a CTSI-approved consumer code

What it requires of us

Compliance with the RECC code in every renewable energy sale — clear and accurate pre-contract information, fair contract terms, a meaningful cooling-off period, robust complaint handling and access to RECC's independent dispute-resolution process.

What it means for you

For something as significant as a heat pump, a solar PV system or a battery, you have a layer of consumer protection specifically designed for the renewables sector. If we ever fall short and can't resolve it directly, you have access to an independent Alternative Dispute Resolution route — at no cost to you.

Verify at recc.org.uk

Need our full credentials pack?

Preparing a procurement document, a framework submission, or a stage gate report? We will send the complete pack — accreditation certificates, insurance documents, case studies, and references — in one clean document within one working day.